Terms
The plain-language version.
Our Secret sells adult products to adults. By ordering from us you confirm you are 18 or older.
Who may order
Anyone 18 or older. We may cancel and refund an order if we have reason to believe the buyer is underage.
Prices
All prices are in South African rand and include VAT where applicable. Delivery is charged at checkout and shown before you place an order.
Orders & payment
Placing an order reserves your pieces. Once we have received your details we send a secure payment link; orders are dispatched after payment clears.
Delivery
We deliver across South Africa and internationally by tracked courier. Delivery estimates are working days and start once payment clears.
Returns & warranty
Sealed, unused items may be returned within 14 days. Opened intimate products and lubricants cannot be returned for hygiene reasons. Every toy and accessory carries a 12-month warranty against faults.
Age-restricted browsing
This store is intended for adults and contains products of an intimate nature. If you are browsing somewhere shared, use the quick exit in the header at any time.
Questions about any of this? Write to hello@oursecret.co.za.
